Data We Collect
We may collect contact details, inquiry content, service preferences, technical identifiers, and usage information. In a legal services context for retirees, this may also include information a user chooses to provide about family, estate, pension, or related matters. We limit collection to what is reasonably needed for the request, site operation, and recordkeeping.
The categories of data collected depend on how users interact with the site and its forms.
Sources of Data
We receive data when a user submits a form, sends a message, requests information, or otherwise interacts with the site. We also collect certain technical data automatically, such as browser type, device details, log data, and cookie-related information. Where permitted, we may receive limited information from trusted service providers that help us operate the website or manage communications.
Information may come directly from users, from devices, or from service providers supporting the site.
Types of Cookies
The site may use essential cookies to support core functions, such as page navigation and form security. Preference cookies may remember basic settings. Analytics cookies, if used, help us understand how the site is used so we can improve performance and content. Some cookies are session-based and expire when the browser closes; others remain for a limited period.
We use only standard cookie categories needed for operation, preferences, and basic analytics where enabled.
Cookie Controls
Users may block or delete cookies through browser settings, and some browsers allow preferences to be set for specific cookie categories. If cookies are disabled, parts of the site may not function as intended. Where a cookie banner or similar control is available, it should be used to manage non-essential cookies.
Cookie settings can usually be adjusted through the browser or device used to access the site.